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Amazon to Discontinue Support for Older Kindles: Users React

Amazon's announcement to cease support for older Kindle models has sparked user outrage, with many concerned about their devices becoming obsolete.

Source: bbc.co.uk1 min read
Amazon to Discontinue Support for Older Kindles: Users React
Image via bbc.co.uk

In brief

Amazon has declared that as of May 20, 2026, it will stop supporting Kindle devices released in or before 2012, limiting functionalities for up to two million users. While some users express frustration at the loss of their functional devices, Amazon cites technological advancements and support issues as the reasons for their decision.

Amazon has informed Kindle users that it will soon stop supporting older models, a move that has left many users outraged. As of May 20, 2026, devices released during or before 2012 will no longer receive updates, meaning owners of older models, including the Kindle Touch, will be unable to download new e-books.

In its communication, Amazon thanked users for their long-term support but has faced criticism from those who believe that up to two million devices will be rendered obsolete. I have a Kindle Touch that I've had since 2013; it works great, I bought a book on it a few months ago, and suddenly it's obsolete, shared one frustrated user via social media.

In response to user outcry, an Amazon spokesperson stated that these devices had been supported for many years and that current users would be offered discounts to transition to newer models. The affected models include various 1st and 2nd generation Kindles and certain Kindle Fire tablets, making this change significant for long-time users.

While some users will still be able to read previously downloaded e-books, Amazon warned that performing a factory reset on affected devices will make them unusable. Concerns about e-waste have also been raised, estimating that millions of still-functioning devices could contribute to significant environmental waste.

As technology evolves, some experts understand Amazon's move as necessary for security and functionality, but for many users, it marks the loss of a reliable tool that has been integral to their reading habits.

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